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Conscientious service, focusing on the scene

For a long time, Dongyue Machinery has adhered to the corporate philosophy of "conscientious service", providing customers with high-quality services and helping to build a green, intelligent, and efficient autoclaved aerated concrete factory. With the rapid development of the industry, Dongyue's service philosophy is constantly improving, creating a 24-hour full life cycle service system to better solve customers' worries. Recently, the company's marketing center, together with the automation center and project management center, formed an after-sales service team to conduct a follow-up visit to Binzhou Jianhua Building Materials Co., Ltd., providing customers with comprehensive support from equipment maintenance, on-site operation, process adjustment, production management, and other aspects.

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After arriving at the site, the Dongyue service team immediately conducted a detailed inspection of the customer's equipment, responded quickly to any existing problems, and carried out maintenance to ensure the normal operation of the equipment. In addition, in response to the customer's needs for improvement and renovation, the marketing department, technical and process personnel provided detailed answers to questions and relevant suggestions based on the actual conditions on site, helping the customer improve production efficiency and enhance market competitiveness.

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During the follow-up visit, the Dongyue service team introduced the latest technological application achievements and future development strategies to the clients, and jointly explored new paths and models for deepening cooperation on the existing basis, further enhancing the confidence and willingness of both parties to cooperate. Meanwhile, the opinions and suggestions from customers also play an important guiding role in optimizing and improving Dongyue's future products.

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Through on-site visits to customers, face-to-face communication, and attentive listening to every feedback from customers, Dongyue's confidence in delivering high-quality services has been further strengthened. Customer trust and support are the driving force behind Dongyue's progress. Dongyue will continue to come from and go to customers, implementing "conscientious service" to the end, providing strong guarantees for high-quality project operation with rich practical experience and mature technical solutions, and working hand in hand with customers to create brilliance.

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